Privacy Policy

1. Information We Collect

We collect information you provide directly when you use our platform:

• Account information: name, email address, phone number
• Billing information: processed securely by our payment provider (we do not store card numbers)
• Content you upload: property listings, photos, agent profiles, and page content
• Contact form submissions: name, email, phone, and message text from site visitors

2. How We Use Your Information

• To provide and maintain your real estate website
• To process billing and subscription management
• To deliver contact form inquiries to the appropriate agent
• To send transactional emails (account setup, billing receipts)
• To respond to your support requests

3. Third-Party Services

We use the following third-party services to operate the platform:

• Payment processor — Secure payment processing and subscription management
• Email delivery service — Transactional email delivery
• Hosting platform — Website hosting and content delivery
• Cloud storage provider — Image and media file storage
• Application hosting — Content management system hosting

Each service has its own privacy policy governing its use of data. We only share the minimum data necessary for each service to function.

4. Data Storage and Security

Your data is stored in secure, encrypted databases. All connections use HTTPS with automatic SSL certificates. We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. Cookies and Analytics

Our platform uses only essential cookies required for the website to function (such as session management). We do not use tracking cookies or third-party advertising cookies.

We do not currently use third-party analytics or tracking services. If this changes in the future, we will update this policy and notify active subscribers before any analytics tools are deployed.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Request a copy of your data in a portable format
• Cancel your subscription at any time

California Residents (CCPA): If you are a California resident, you have the right to know what personal information we collect, request its deletion, and opt out of any sale of personal information. We do not sell personal information. To exercise your rights, contact us at the email address below.

International Users: If you are located outside the United States, please be aware that your data is processed and stored in the United States. By using the Service, you consent to the transfer of your data to the United States. If you are located in the European Economic Area (EEA), you may have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local data protection authority.

7. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete that information promptly.

8. Data Retention

We retain your data for as long as your account is active. If you cancel your subscription, we retain your data for 30 days before permanent deletion, in case you wish to reactivate. Billing records may be retained longer as required by law.

9. Governing Law

This privacy policy is governed by the laws of the State of California, United States. Any disputes related to this policy shall be resolved in accordance with the governing law provisions in our Terms of Service.

10. Contact

For privacy-related questions or to exercise your data rights, contact us at digitalmoonsolutions@gmail.com.